Ensure your clients have Office Professional Plus 2016 or above installed.Ensure your clients are Windows 10 or above.Note: The procedure in this article is relevant if you have purchased or implemented the Microsoft® Purview Data Compliance Configuration Service from RM (22Z-168 - INS MS Purview Data Compliance Config.(Remote) Service).
This article explains how to install the Azure Information Protection unified labeling client for users. You can visit the Microsoft Tech Community thread for similar issues and resolution.ĭownload the Datasheet to learn more about Netwoven’s Information Protection and Compliance service.ĭownload the Solution Brief to learn how Netwoven’s solution proactively identifies and protects your sensitive data.How to install the Azure Information Protection unified labeling client for usersĮxplains how to install the Azure Information Protection unified labeling client for users.
On file explorer navigated to the folder “ %APPDATA%\Microsoft\Crypto\” in there please rename the folder Keys to any name.Solution 1: – Delete Crypto Keys from the effected user profile In order to solve this issue, you need to clear token cache or induce UL client to re-fetch AIP Protection Templates from the RMS Service.
This usually happens when you are trying to apply native protection in Office Apps using File ->Info. To set up IRM, sign in to Office, open an existing IRM protected message or document, or contact your help desk.” “Your machine isn’t set up for Information Rights Management (IRM). You may also like: Learn how to proactively identify and protect your sensitive information Error 3 This error usually happens while you are trying to open a protected email “This message is protected, and we couldn’t connect to the Internet to check your permission. This error may appear while you are trying to apply a Label having protection template (Restricted Internal, Restricted SPO or Secret). If the problem persists, contact your help desk or administrator A change in AIP Label configuration/Label Policy in O365 Security Compliance CenterĪlso Read: Microsoft Information Protection Best Practices Error 1:Īzure Information Protection cannot apply this label because it’s configured for a protection template that can’t be found.
UL Client unable to update stale protection template tokens cache stored locally in user profile.UL Client was unable to download protection template from RMS Service due to network issue.